Shipping Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Thank you for shopping with Bright Cosmetics, LLC. We are committed to delivering your skincare products quickly and reliably. This Shipping Policy outlines how we process, ship, and deliver orders placed on our website, brightcosmetics.com.

1. Order Processing

  • All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.
  • During high-volume periods (e.g., sales or holidays), processing times may be slightly delayed.

2. Shipping Rates & Delivery Estimates

We offer the following shipping options within the United States:

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

[3–7 business days]

$[e.g., 5.99]

Expedited Shipping

[2–3 business days]

$[e.g., 9.99]

Free Shipping

Orders over $[e.g., 100]

Free

Please note: Delivery times are estimates and may vary due to carrier delays, weather, or other factors beyond our control.

3. International Shipping

We currently [do/do not] offer international shipping.
If offered, add:

  • International shipping rates will be calculated at checkout.
  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can track your package using the link provided or by visiting the carrier’s website.

5. Shipping Carriers

We use trusted third-party carriers such as:

  • USPS
  • UPS
  • FedEx
  • DHL (for international shipping)

Carrier selection depends on your shipping address and selected delivery speed.

6. Address Accuracy

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If your package is returned to us due to an incorrect or undeliverable address, we will contact you for a corrected address. Additional shipping fees may apply.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at brightcosmetics.com within [7 days] of the expected delivery date. We will work with the carrier to resolve the issue.

Note: Once a package leaves our warehouse, shipping carriers are responsible for its delivery. However, we’ll assist you in filing a claim if necessary.

8. Shipping Restrictions

We do not ship to:

  • P.O. Boxes (depending on carrier limitations)
  • Certain restricted regions or countries (if applicable)

9. Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Bright Cosmetics, LLC
Email: Katherine@brightcosmetic.com